1 - Sending & Return of Your Source Media
 We advise you to use a delivery service, requiring "signature on delivery", when sending us your source media. 

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2 - Safety of Your Source Material
 We always take exceptional care with your tapes. In the unlikely event of us causing damage to or loss of any of your material, we will compensate you up to the purchase value of the original media. Please Note: This does not apply to tapes that have arrived in a damaged or unusable state or tapes that are damaged during playback due to defects or general age.

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3 - DVD Player Compatibility & Guarantees
The DVD disks that we produce are high quality industry standard DVD-R disks. 
PLEASE NOTE: DVD-R disks play in most DVD players (or DVD-ROM drive in PCs). However you should be aware that recordable disks working in your DVD player may or may not work in other players. We are happy to send you a demo DVD to allow you to test your DVD player for compatibility. Also note that your computer will need a software DVD player installed.

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4 - In Case Of Problems With Your DVD Disk
If you experience a problem with your order you must contact us within 7 days, describing the problem. We can not however be held responsible for damaged / mishandled disks or incompatible players. It is the customer's responsibility to protect the supplied DVDs from scratches or other damages.

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5 - Your Responsibility
WE WILL NOT ACCEPT and it is your responsibility to ensure, that the source media supplied SHALL NOT contain material classed as 'Prohibited Content' and must comply with current laws of shipping audio/visual material.
Prohibited Content: Generally, Prohibited Content includes (without limitation) any of the following types of Content:

•  Content we believe is abusive, deceptive, pornographic, obscene, defamatory, slanderous, offensive, or otherwise inappropriate.

•  Copyrighted material that is used without the express permission of the owner.

•  Content that violates or encroaches on the rights of others.

•  Content or other material that contains viruses, worms, corrupt files, Trojan horses and other forms of  corruptive code or any other content,  which may compromise our service.

• Content that advocates illegal activity.

• Content that harms minors in any way.

LVTS reserves the right to pass any infringements of this Prohibited Content that we may receive to the relevant authorities if it is deemed necessary.

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6 - Disclaimers
LVTS will not be liable for any economic losses (including, without limitation, loss of revenues, profits, contracts, business or anticipated savings), any loss of goodwill or reputation, or any special, indirect or consequential damages (however arising, including negligence) arising out of or in connection with this Agreement.

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7 - Currency
All prices quotes are in UK Pounds (GBP) unless otherwise stated.

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8 - Methods and Terms of Payment
We accept payment by cash, UK cheques. For any other details please telephone on 02380 617156
UK Cheques/Postal Orders in GBP should be made payable to: LVTS
Foreign Cheques: Cheques in other currencies are accepted subject to bank surcharges of up to £10.00 depending on the currency.
 
9 - Postage Charges
Postage charges are your responsibility when sending your source media to us.

10 - Refund Policy
If you have any reason to claim a refund please contact us by email. 
We will aim to refund you by the same method of payment as you paid if appropriate.